About the Role
We’re looking for a detail-oriented and proactive Virtual Assistant – Customer Support to provide comprehensive administrative and client support. The ideal candidate will be organized, efficient, and skilled at managing multiple tasks while maintaining clear communication. You’ll play a key role in ensuring smooth day-to-day operations and excellent client service in a remote environment.
Job Description
Manage and organize emails, ensuring timely responses and proper follow-ups.
Maintain calendars, schedule meetings, and coordinate appointments.
Perform data entry, research, and compile relevant information as needed.
Prepare, edit, and organize documents, presentations, and reports.
Provide responsive and professional customer support through email or chat.
Assist in meeting preparation, take clear notes, and track action items.
Support general administrative and operational tasks as assigned.
Requirements
Previous experience as a Virtual Assistant, Customer Support Representative, or in an administrative role.
Excellent communication and organizational skills with strong attention to detail.
Ability to manage multiple priorities and meet deadlines independently.
Required Tools
Microsoft Office 365
Google Workspace
Zoom
Slack
Trello
Canva
Reliable internet connection and a suitable remote work setup.
Bachelor’s degree preferred, but equivalent experience will be considered.
About Us
Laiedon connects businesses with skilled Virtual Assistants while providing training to help our team grow and excel. We make hiring seamless for clients and create global opportunities for professionals. At Laiedon, we value growth, collaboration, and impact empowering VAs to deliver excellence every day.