About the Role
We are seeking a Customer Service Representative on behalf of our client in the sports betting industry to support users on their sports betting platform. The role involves handling customer inquiries, resolving betting and payment issues, and ensuring a compliant and responsible gaming experience in line with Nigerian regulations.
Job Description
Requirements
OND / HND / B.Sc. in any discipline
Minimum 2 years of experience in customer service (sports betting preferred)
Good understanding of sports betting fundamentals.
Familiarity with CRM tools such as Zoho or similar tools
Excellent communication skills
Willingness to work shifts, weekends, and match days.
Willing to work in person.
Can make use of live chat, phone, email, WhatsApp, and social media to respond to customer inquiries
Required Tools
About Us
Laiedon connects businesses with skilled talents while providing training to help our team grow and excel. We make hiring seamless for clients and create global opportunities for professionals. At Laiedon, we value growth, collaboration, and impact empowering teams to deliver excellence every day.